Kreativ Ink
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Terms of Service

Welcome to Kreativ Ink! We provide a cloud-based platform where you can create images and videos using state-of-the-art generative AI models.

In these Terms, when we say "you" or "your", we mean both you and any entity you are authorised to represent. When we say "we", "us", or "our", we mean Kreativ Ink.

These Terms form our contract with you and set out our obligations as a service provider and your obligations as a customer. You cannot use our Services unless you agree to these Terms.

For questions about these Terms, please email: [email protected]

1

Engagement and Term

These Terms apply from when you sign up for an account, until the date on which your account is terminated in accordance with these Terms. We grant you a right to use our Services for this period of time only.

You must be at least 13 years old to use our platform. If you are under the age of 18, you must have obtained the consent of your parent or guardian.

We may amend these Terms at any time by providing reasonable advance notice of any material change. By continuing to use our Platform after such notice, you agree to the amended Terms. If you do not agree, you may close your account and cancel your Subscription.

2

Our Services

We provide the following services to you:

  • Access to our AI generation Platform, which allows you to generate images and videos using various AI models
  • Credit-based usage system for tracking and managing generation credits
  • Community features including a public feed for sharing creations
  • Generation history and asset management tools

We may add, change or remove features or functionality to our Services; modify or introduce limitations to storage or other features; or discontinue our Services altogether at any time. If you are on a paid subscription and we discontinue the Service you are using, we will provide you a pro-rata refund of fees prepaid for the remaining period.

3

Accounts

You must sign up for an account in order to access and use our Services and Platform.

While you have an account with us, you agree to:

  • Provide accurate and up-to-date information during registration
  • Keep your login credentials secure and confidential
  • Notify us if you become aware of any unauthorised access to your account

If you have not used your account for 12 months or more, we may close and permanently delete your account. We will notify you via email prior to deletion.

4

Subscriptions

Once you have created your account, you may choose a Subscription. The Subscriptions we offer are set out on our Pricing page, including details of each Subscription's features, limitations, fees, and billing periods.

During the Subscription Period, you will be billed for the Subscription Fees on a recurring basis (monthly or yearly, depending on your selection).

Upgrades & Downgrades

Your Subscription can be upgraded or downgraded at any time through your account. Upgrades take effect immediately with prorated charges. Downgrades take effect at the beginning of the next billing cycle.

Credit Rollover

Paid subscribers receive credits each billing cycle. Unused credits roll over to the next period, up to a soft cap of 2× your plan's monthly allocation. If your balance exceeds this cap at renewal time, no additional credits are added, but your existing balance is never reduced. Once your balance drops below the cap, renewal grants will resume.

Cancellation

Your Subscription renews automatically at the end of each billing period. If you wish to cancel, you may do so through the Stripe Customer Portal accessible from your account menu. Cancellation takes effect at the end of your current billing period — you retain access until then.

Late Payments

If any Subscription Fees are not paid on time, we may suspend or restrict your access to paid features until payment is received. Stripe will automatically retry failed payments up to 3 times over approximately 2 weeks.

Taxes

You are responsible for paying any levies or taxes associated with your use of our Services (such as sales taxes or value-added taxes), unless we are required by law to collect these on your behalf.

Authorised Payments

You must not pay, or attempt to pay, any Subscription Fees by fraudulent or unlawful means. If you pay by debit or credit card, you must be the authorised card holder.

5

Acceptable Use

You must not use our Services to:

  • Generate content that is illegal, harmful, hateful, racist, sexist, or violent
  • Generate content that infringes on any third party's intellectual property rights
  • Generate deepfakes or misleading content intended to deceive others
  • Attempt to reverse engineer, decompile, or extract the source code of our Platform
  • Abuse, exploit, or circumvent any usage limits, rate limits, or security measures
  • Use automated scripts or bots to access the Services without our permission
  • Resell or redistribute access to our Services without authorization

We reserve the right to suspend or terminate your account if you violate these terms, without prior notice.

6

Platform Licence

While you have an account, we grant you a personal, non-exclusive, non-transferable, revocable right to access and use our Platform. This right is subject to the conditions of your Subscription and these Terms. You must not:

  • Copy, reproduce, modify, or create derivative works of our Platform or any part of it
  • Sub-licence, sell, assign or otherwise transfer your right to use the Platform
  • Use the Platform to build a competing product or service

Where our Services interact with or rely on products or services provided by third parties (such as cloud hosting, AI model providers, or payment processors), those third parties are independent of us and we are not liable for the goods or services they provide.

7

AI-Generated Content Disclaimer

Our Platform utilises generative AI technologies which can produce content that may appear highly realistic or convincing. You acknowledge and agree that AI-generated content may include inaccuracies, biases, or other potentially misleading information. You are solely responsible for evaluating and verifying the accuracy, reliability, and legality of any generated content before relying on or using it.

Generated content is provided "as is" without warranties of any kind, either expressed or implied. We disclaim all liability for any errors, omissions, or inaccuracies in generated content, and any damages or losses that may arise from your use of or reliance on such content.

8

Ownership of Content

Your Inputs

You retain ownership of any text prompts, images, or other inputs you submit to our Services. By submitting inputs, you represent and warrant that you have all necessary rights to use those inputs.

Generated Outputs (Paid Subscribers)

If you are on a paid Subscription, you own the intellectual property rights in any content you generate using the Platform, subject to your compliance with these Terms.

Generated Outputs (Free Users)

If you are on the free tier, content you generate is licensed to you for personal, non-commercial use. We retain the right to use, reproduce, and display free-tier generated content for providing, maintaining, and promoting the Services.

Community Content

Content you share publicly through the Community Feed is available for viewing by all users. You grant us a non-exclusive, worldwide license to display and distribute such public content as part of the Services.

Output Uniqueness

Due to the nature of generative AI, outputs may not be unique. Other users may receive similar or identical outputs from the Services. Your ownership rights do not extend to other users' independently generated outputs.

Feedback

We may use any feedback, suggestions, or ideas that you provide to us in any manner we see fit (for example, to develop new features), and no compensation will be owed to you as a result.

9

Availability and Downtime

While we strive to keep our Services available at all times, we do not guarantee 100% uptime. Our Services may be disrupted during scheduled or emergency maintenance, or due to third-party infrastructure issues. We will try to provide reasonable notice of any planned disruptions.

10

Limitation of Liability

To the maximum extent permitted by law, our total liability to you for any claims arising out of or relating to these Terms or the Services is limited to the amount you paid us in Subscription Fees during the 12 months preceding the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, regardless of the cause of action.

11

Confidential Information

While using our Services, you may share confidential information with us, and you may become aware of confidential information about us. You agree not to use our confidential information, and to take reasonable steps to protect it from being disclosed without our permission. We agree to do the same for your confidential information.

Either party may share confidential information with legal or regulatory authorities if required by law to do so.

12

Termination

Either party may terminate these Terms at any time. You may terminate by cancelling your Subscription and closing your account. We may terminate or suspend your access immediately if you breach these Terms.

Upon termination, your right to use the Services ceases immediately. We may delete your account data after a reasonable period following termination.

13

Copyright and DMCA

We respect the intellectual property rights of others and expect our users to do the same. If you believe that content on our platform infringes your copyright, you may submit a takedown notice in accordance with the Digital Millennium Copyright Act (DMCA).

Full details on how to submit a DMCA takedown notice, counter-notifications, and our repeat infringer policy are available in our DMCA Policy.

We will terminate the accounts of users who are repeat infringers of copyright in accordance with the DMCA.

14

Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Informal Resolution

Before filing a formal dispute, you agree to try to resolve it informally by contacting us at [email protected]. We will try to resolve the dispute within 30 days. If the dispute is not resolved within 30 days, either party may proceed as outlined below.

Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. Arbitration will take place in Collin County, Texas, or remotely via videoconference at the election of either party. The arbitrator's decision shall be final and binding.

Class Action Waiver

You agree that any disputes will be resolved on an individual basis only. You waive the right to participate in a class action, class arbitration, or any other representative proceeding. If this waiver is found unenforceable, then the entirety of this arbitration provision shall be void.

Opt-Out

You may opt out of the arbitration and class action waiver provisions by sending written notice to [email protected] within 30 days of first accepting these Terms. Your notice must include your name, account email, and a clear statement that you wish to opt out. If you opt out, disputes will be resolved in the state or federal courts located in Collin County, Texas.

Small Claims Exception

Either party may bring qualifying claims in small claims court in Collin County, Texas (or the county where you reside) without first engaging in arbitration.

15

General

These Terms constitute the entire agreement between you and us regarding the Services. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision shall not be deemed a waiver of that provision.

These Terms are governed by and construed in accordance with the laws of the State of Texas. See Section 14 (Dispute Resolution) for details on how disputes are resolved.

Last updated February 9, 2026© Kreativ Ink